Privacy and cookie statement of ROZEN.NL

June 1, 2020

Privacy-sensitive data or personal data is processed via our webshop. Rozen.nl considers careful handling of personal data to be of great importance.
Personal data is therefore carefully processed and secured by us.
In our processing we adhere to the requirements of privacy legislation. This means, among other things, that we:
 clearly specify our purposes before we process personal data, via this privacy statement;
 limit our collection of personal data to only the personal data necessary for legitimate purposes;
 first ask you for explicit permission to process your personal data in cases where your permission is required;
 take appropriate security measures to protect your personal data and also demand the same from parties that process personal data on our behalf;
 respect your right to provide, correct or delete your personal data at your request.

Rozen.nl is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose at the webshop www.rozen.nl. We recommend that you read it carefully. If you have any questions or want to know exactly what we keep track of you, please contact Rozen.nl.

Process order
When you place an order with us, we use your personal data to handle it properly. We may then provide your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company.
For this we use your name and address, telephone number, billing address, e-mail address, payment details and gender. We do this on the basis of your consent. We keep this information until your order is completed. We keep certain customer data longer in connection with the legal fiscal retention obligation.

Providing to third parties
We work with certain companies that may receive your personal data listed above from us.

Placing reviews on the website
You can leave a review for us. We use the necessary personal data to publish the review on the website. For this we use your name and address, email address and gender. We do this on the basis of your consent. We store this information indefinitely.

Commercial break
We would like to send you advertising about offers and new products or services. This is what we do:
 by email
 through social media
You can object to this advertising at any time. Each email contains an unsubscribe link. You can block us or use the unsubscribe option.

Provision to other companies or institutions
With the exception of the partners mentioned above, we do not provide your personal data to other companies or institutions under any circumstances, except if we are legally obliged to do so (for example, if the police demand this if there is a suspicion of a crime).

Statistics
We keep statistics about the use of our webshop. Social media buttons are included in our webshop. With this, the administrators of these services collect your personal data.

Cookies
Our webshop uses cookies. Cookies are small files in which we can store information so that you do not have to enter it every time. But it also allows us to see that you are visiting us again.
When you visit our webshop for the first time, we show a message with an explanation about cookies. We will hereby ask for your agreement to the use of these cookies. You can disable the placing of cookies via your browser, but some things in our webshop will no longer work properly.

Google Analytics
We use Google Analytics to keep track of how visitors use our webshop. We have concluded a processing agreement with Google. This contains strict agreements about what they are allowed to keep. We allow Google to use the obtained Analytics information for other Google services. We let Google anonymize the IP addresses.

Newsletters
Newsletters from Rozen.nl are sent to an email address on average twice a month. New promotions, products and/or news are sent here.

Security
Security of personal data is of great importance to us. We ensure that your data is properly secured with us. We always adapt the security and pay close attention to what can go wrong.

Data Protection Officer
We have appointed a so-called data protection officer. This person is responsible for privacy within our organization. Our data protection officer is called Martin Wubben and can be reached by e-mail at martin@rozen.nl and by telephone at 0654301138 for all your questions and requests.

Changes to this privacy statement
We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes. We will do our best to announce changes separately.

Access, change and delete your data
If you have any questions or want to know what personal data we have about you, you can always contact us. See contact details below.

You have the following rights:
 get an explanation about what personal data we have and what we do with it
 access to the precise personal data we have
 having errors corrected
 having obsolete personal data removed
 withdrawal of consent
 object to a particular use

Please note that you always clearly indicate who you are, so that we can be sure that we do not change or delete data from the wrong person.

To file a complaint
If you feel that we are not helping you in the right way, you have the right to submit a complaint to the supervisory authority. This is called the Dutch Data Protection Authority.

Contact details
Rozen.nl
Gr. from Prinstererstraat 23
2672BA Naaldwijk
info@rozen.nl